Starfish Associates Announces Resource Manager

Boston, MA – May 21, 2012 – Starfish, a leading provider of telecom management and self service solutions, today at IAUG Annual Conference 2012, announced the general availability of Starfish Resource Manager. This modular solution is a set of web based administration tools to monitor and optimize the usage of agent login IDs and stations in […]

Read more »

IAUG Insights: Automating Management of Telecom Resources

IAUG Insights Starfish Automating Telecom

Bridgewater, NJ – Spring, 2011 – By integrating IT and telephony infrastructure, enterprises can streamline their business process to auto-manage telecom systems. While shrink wrap management applications provide specific functionality for system administration and performance measurement, often many of those functions are only part of a larger process. For example, move, add and change transactions of telephony resources are typically an integral part of a […]

Read more »
Page 2 of 212