Starfish often shares technical insight on telecom management solutions at leading industry events. Below is a library of recent presentations.
IAUG 2017 – Education Session 709 – Automating on-Boarding and Off-Boarding Through ServiceNow and Provisioning Portals for Avaya and Skype for Business
IAUG 2016 – Customer Connection Session 1502T – Automating Telecom Business Processes & ServiceNow Integration for Avaya, Cisco and Microsoft Skype for Business
IAUG Webinar – 2016 – Monitoring, Auditing and Optimizing Resources for Avaya Communication Manager
IAUG 2015 – Customer Connection Session 1400 – Communication Enablement in a Multi-Vendor Environment
Starfish and NACR Top Five Ways to Optimize Webinar Aug 2014
IAUG 2014 – Session 1304 Managing Telecom Directories in a Distributed or Multi-Vendor Environment
IAGU 2014 Session 1303 – Self-Service Tools and Delegated Administration Solutions –
IAUG 2013 Session 411 – Get more time back in your day: Empower employees with self-service tools. Presentation available for download.
IAUG 2013 Session 408 – Wish your directories and database were up-to-date and accurate? Presentation available for download.
Case Study: Automation, Monitoring & Optimization
Enables seamless integration of telephony operations with existing applications and business processes.
Starfish Associates, LLC
1200 US Highway 22
Bridgewater, NJ 08807