Presentations

Starfish often shares technical insight on telecom management solutions at leading industry events. Below is a library of recent presentations.

Automating Telecom Business Processes & ServiceNow Integration for Avaya, Cisco and Microsoft Skype for Business

IAUG 2016 – Customer Connection Session 1502T – Automating Telecom Business Processes & ServiceNow Integration for Avaya, Cisco and Microsoft Skype for Business  

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Monitoring, Auditing and Optimizing Resources for Avaya Communication Manager

IAUG Webinar – 2016 – Monitoring, Auditing and Optimizing Resources for Avaya Communication Manager

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Communication Enablement in a Multi-Vendor Environment

IAUG 2015 – Customer Connection Session 1400 – Communication Enablement in a Multi-Vendor Environment  

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Top Five Ways to Optimize Your Business Processes (Starfish and NACR webinar)

Starfish and NACR Top Five Ways to Optimize Webinar Aug 2014

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Managing Telecom Directories in a Distributed or Multi-Vendor Environment – IAUG Presentation 2014

IAUG 2014 – Session 1304 Managing Telecom Directories in a Distributed or Multi-Vendor Environment       

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Self-Service Tools and Delegated Administration Solutions – IAUG Presentation 2014

IAGU 2014 Session 1303 – Self-Service Tools and Delegated Administration Solutions –  

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Get more time back in your day – IAUG Presentation 2013

IAUG 2103 - Session 411

IAUG 2013 Session 411 – Get more time back in your day: Empower employees with self-service tools. Presentation available for download.

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Wish your directories and database were up-to-date and accurate? – IAUG Presentation 2013

IAUG 2013 - Session 408

IAUG 2013 Session 408 – Wish your directories and database were up-to-date and accurate? Presentation available for download.

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IAUG Global Education Conference – Intuit Session & Case Study

Case Study: Automation, Monitoring & Optimization  

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