Bridgewater, NJ – June 25, 2017 – Starfish Associates will be demonstrating the latest release of its Provisioning Solution for Cisco’s Collaboration portfolio at Cisco Live, June 25-29, 2017, Booth 419 at Mandalay Bay in Las Vegas, NV.
Starfish Provisioning Solution automates and streamlines management workflows for Cisco unified communications and contact center platforms. The new release is tightly integrated with ITSM applications, including ServiceNow® to automate the management of Cisco Collaboration resources for knowledge workers and contact center agents. By automatically fulfilling ServiceNow requests, workflows are streamlined for provisioning and managing resources on Cisco Unified Communications Manager, Cisco Contact Center Enterprise, Cisco Unity Connection, Cisco WebEx and other collaboration products. Starfish Provisioning Solution also includes intuitive provisioning portals to simplify the administration and configuration of Cisco Collaboration platforms.
For enterprises that are considering migrating their existing communication platforms to Cisco, Starfish Provisioning Solution includes a migration wizard to easily migrate users from legacy systems to Cisco collaboration platforms.
“Our new release leverages ServiceNow’s automation & orchestration platform to automate UC and contact center requests which eliminates tedious manual work orders,” according to Robert Hankin, Starfish Co-Founder & Partner. “Automating these workflows substantially reduces operating expenses and increases overall productivity in large enterprises.”
Customers interested in learning more about Starfish automation solutions for Cisco Collaboration portfolio should visit Starfish at booth 419 for a demo of the technology.
About Starfish Associates
Starfish is a leading provider of telecom software solutions that enable enterprises to automate and streamline management workflows for unified communications and contact center platforms. Powered by our core technology platform, Starfish offers solutions for automation, self-service and monitoring & optimization. Our solution portfolio supports multi-vendor unified communications and contact center platforms including Cisco, Microsoft and Avaya. Starfish solutions are also tightly
integrated with ServiceNow to automate telecom management workflows.
Starfish solutions are deployed globally in large enterprises and Fortune 500 companies to help customers improve operational efficiencies, enhance employee productivity and reduce operating expenses. Starfish is headquartered in Bridgewater, NJ.
Dru Renna, Director of Marketing