Self Service

Starfish Self-ServiceStarfish Self Service – empowers end users and delegated administrators to perform authorized changes to telephony resources.

 

 

 

Starfish Self Service provides a web based portal to end users and delegated administrators to perform authorized changes to telephony resources. Changes to telephony resources like phone button settings, password resets and many others do not require administration skills and can be offloaded to the end users or delegated administrators (such as branch managers).

The platform provides a simple and easy to use user interface that authenticates users and authorizes them to a pre-defined set of resources and specific settings they can manage.  It offers extensive manageability for the telecom admin to define and control what end-users can change, and the scope controlled by delegated administrators.

Starfish Self Service is tightly integrated with Active Directory for authentication and authorization and covers an extensive array of telephony resources it can manage.

 

Starfish Self Service Solutions include…

 

Find out how Starfish Self Service Solutions can streamline and optimize your business processes. Click here to contact us or call 908-243-2900.