Professional Services

The Starfish Professional Services team is comprised of subject matter and technology experts with decades of experience in managing complex telecom environments for large enterprises.

While each customer has a unique set of challenges and requirements, Starfish engages with customers to share best practices from our varied experiences helping large enterprises streamline and optimize their telecom business processes.

Our ultimate goal is to ensure that we deliver maximum value to our customers so they can achieve the most success possible deploying our solutions.

Examples of how our Professional Services team can help your enterprise:

  • Develop a Strategy to deploy an automation and/or self service platform based on best practices.
  • Create custom agent workflow solutions for enterprise contact centers.
  • Build custom solutions to meet your specific telecom business needs.
  • Provide custom training and implementation services for multi-vendor platforms including Avaya, Cisco and Microsoft.
  • Optimize dial plan and phone number management for large global enterprises.
  • Provide telecom business process consulting services.

 

Lean more about out how the Starfish Professional Services team can hep your enterprise streamline and optimize business processes. Click here to contact us or call 908-243-2900.