Starfish offers two certified solutions that are tightly integrated with ServiceNow to automate telecom management and workflows.
Click-to-Communicate for ServiceNow – tightly integrates multi-vendor CTI for ServiceNow. The Click-to-Communicate (C2C) solution supports enterprise unified communication and contact center platforms including Avaya, Cisco and Microsoft Skype for Business that provides a feature rich set of CTI functionality seamlessly in ServiceNow.
Provisioning Solution for ServiceNow – automates and streamlines on-boarding and off-boarding of telecom resources for users and contact center agents. By integrating with ServiceNow, telecom resources are automatically provisioned and managed for multi-vendor platforms including Avaya, Cisco and Microsoft.
Find out how our ServiceNow solutions can help to automate your telecom workflow.
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