Transform Your Enterprise Communication Management

Starfish automates, streamlines, and optimizes the way enterprises administer unified communications and contact centers

Get your users up and running, in seconds; gain visibility into UC and CC resource use and configurations; and do more with the business applications you already have…

Auto-Provisioning

Automate day-to-day communication management workflows by integrating with IT applications such as Active Directory, Identity Managers, IT Service Management systems and HR systems.

Directory Management

Consolidate and synchronize information between communication platforms and IT applications, and maintain up-to-date information about users and their communication resources.

Self Service

Empower end users and delegated administrators to manage passwords and perform authorized changes to communication devices and applications.

Monitoring

Gain visibility into actual, real-time usage of communication systems to identify and resolve problems before they become service impacting.

Optimization

Audit and optimize the usage of communication resources to efficiently manage Day 2 operations.

Number Management

Manage inventory of available, used and reserved phone numbers including DIDs, extensions and toll-free numbers.

Migration

Migrate users and contact center agents from legacy or existing platforms to new premise or cloud based communication platforms.

CTI

Integrate communication platforms with CRM & ITSM systems for click- to-call, screen pops and call logging.

The Starfish automation platform connects to more of today’s multi-vendor communication platforms—in hybrid, cloud, and on-premises environments

Integrations with leading business applications such as Microsoft Active Directory, ServiceNow, and Workday enable your enterprise to automate the communication management workflows that are right for you.

Starfish automates millions of transactions annually for many of the world’s largest enterprises—including Fortune 500 companies, government agencies and universities.. Our technology empowers these enterprises to become more agile and respond fater to dynamic conditions.

“Automation is one of the most critical steps an IT organization can take with regards to enterprise communications.”

Dave Michels - Principal Analyst, TalkingPoints

Contact Us

We look forward to hearing from you to talk about our solutions and schedule a demo.

Corporate Headquarters

Starfish Associates, LLC
1200 US Highway 22
Bridgewater, NJ 08807
Tel: 908-243-2900

Sales & Support

[email protected]
[email protected]

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