Starfish is a global software company providing communication management solutions for multi-vendor unified communication and contact center platforms for on-premise, cloud-based and hybrid environments.
We provide solutions for automation, self service, and monitoring of communication platforms including Avaya, Cisco, Genesys and Microsoft. Our solutions are tightly integrated with leading IT business applications including ServiceNow, PeopleSoft and Workday.
Starfish automates millions of transactions annually for many of the world’s largest enterprises and Fortune 500 companies. Our technology empowers these enterprises to become more agile and respond faster to dynamic conditions.
What Makes Us Different
While many companies offer technology to solve a business problem, Starfish designs and deploys solutions that seamlessly integrate with an organization’s existing infrastructure. Our professional service team works closely with our customers and recommends ways to adapt and configure our core technology platforms to their current environment, rather than imposing change to systems and business processes currently in place. Additionally, if our engineering team identifies areas where efficiencies can be achieved, we share best practices based on our experiences working with other large enterprises.