Starfish News
Transforming Enterprise Communications Management
Are manual processes putting the brakes on digital transformation? Nearly every major enterprise communications vendor touts digital transformation as a benefit. These claims are reasonable. Unified communications and customer engagement solutions enable a variety of...
The Case for Automating Communication Management
3 Reasons to Automate Provisioning and More Is it just me, or is instant gratification important to you, too? In our daily lives, we’ve grown accustomed to getting what we need now, not later. Whether it’s real-time information or on-demand services, we want results....
Automation Alleviates MAC attacks in Large Enterprises
A few decades ago, the most powerful tool in PBX administration was the punch-down tool. Most moves, adds, or changes (MACs) required a technician to move wires and re-punch them with a punch-down tool. Today, software does all this. Instead of punching wires,...
Starfish Announces New Product for Cisco Collaboration & Contact Center at Cisco Live 2019
Starfish Provisioning Manager streamlines and automates provisioning and simplifies the management of Cisco collaboration and contact center resources. San Diego, CA, Cisco Live (June 10, 2019) – Starfish Associates, a global software company providing communication...
Starfish Receives Award for Sales and Service Excellence at Avaya Engage 2019
Austin, Texas – January 23, 2019 – Starfish Associates, a leading software company providing communication management solutions for multi-vendor unified communication and contact center platform, received an award for Sales and Service Excellence at the Avaya Engage...
Starfish announces support for Cisco Webex Teams
Latest automation solutions for migration, self-service and monitoring will be showcased at Cisco Live 2018 Orlando, FL, Cisco Live – June 11, 2018 – Starfish Associates, a leading software company providing communication automation solutions similar to those provided...
Starfish announces new release of Provisioning Solution supporting the Genesys CX platform
Nashville, TN – May 1, 2018 – Starfish Associates will demonstrate their latest release of their acclaimed Provisioning Solution that supports the Genesys CX Platform at Genesys CX18, May 1-4 2018, in Nashville, TN. Starfish Provisioning Solution automates...
Automated Provisioning: Taking Digital Transformation to the Next Level
In NoJitter, contributing editor and TalkingPointz analyst Dave Michels writes about how communications automation can help companies digitize efficiently and realize gains in responsiveness, time and agility. Read what Dave says about how Starfish automation...
Degrees of Digital Transformation
There’s a perception that digital transformation is a have or have-not thing, that companies either are or are not digitally transformed; and since it is promised by most current technologies, it should be just a few more years until every company has it under its...
Starfish Provisioning Solution Now Certified for Integration with ServiceNow
Bridgewater, NJ – April 20, 2015 – Starfish Associates today announced it has received certification of its integration with ServiceNow. Certification by ServiceNow signifies that Starfish Provisioning Solution has successfully completed a set of defined tests focused...