Starfish Associates Announces Self-Service Manager

May 21, 2012 – Starfish, a leading provider of telecom management and self service solutions, today at IAUG Annual Conference 2012, announced the general availability of Starfish Self-Service Manager.

Starfish Associates Announces Resource Manager

May 21, 2012 – Starfish, a leading provider of telecom management and self service solutions, today at IAUG Annual Conference 2012, announced the general availability of Starfish Resource Manager.

IAUG Insights: Automating Management of Telecom Resources

Spring, 2011 – By integrating IT and telephony infrastructure, enterprises can streamline their business process to auto-manage telecom systems. While shrink wrap management applications provide specific functionality for system administration and performance measurement, often many of those functions are only part of a larger process.