News

Starfish Launches Management as a Service

New offer for large enterprises, system integrators and managed services providers to automate communication management for on-premise, cloud-based and hybrid environments

Bridgewater, NJ – April 9, 2020 – Starfish Associates, a global software company providing automation solutions for enterprise communication management announced today the launch of Starfish Management as a Service (MaaS). Starfish MaaS automates the management of UC and contact center platforms for enterprises, system integrators and managed service providers across multi-vendor systems including Avaya, Cisco, Microsoft and Genesys.  Starfish MaaS can be deployed on-premise, in cloud-based and hybrid environments. Starfish MaaS is fully integrated with ServiceNow, HR & and Identity Management Systems to facilitate communication management workflow automation.  Additionally, Starfish MaaS includes customer portals for end users and delegated administrators as well as a rich set of web service APIs for enterprise developers.

“Starfish solutions are leveraged extensively to automate millions of communication management workflows annually for many of the world’s largest enterprises and Fortune 100 companies,” said David Raanan, Starfish Co-Founder & Partner. “Starfish MaaS now enables enterprises to deploy our communication management automation solutions as a cloud-based service. By integrating with other IT cloud-based services such as ServiceNow, Starfish MaaS creates an incredible value proposition.”

Starfish MaaS is available in both subscription and consumption-based models.

About Starfish

Starfish is a global software company providing communication management solutions for multi-vendor unified communication and contact center platforms for on-premise, cloud-based and hybrid environments.

We provide solutions for automation, self-service and monitoring of communication platforms including Avaya, Cisco, Genesys and Microsoft. Our solutions are tightly integrated with leading IT business applications such as ServiceNow, PeopleSoft and Workday.

Starfish automates millions of transactions annually for many of the world’s largest enterprises and Fortune 100 companies. Our technology empowers these enterprises to become more agile and respond faster to dynamic conditions.

For more information, please visit https://www.starfishassociates.com, call 908-243-2900 or email [email protected] to schedule a demonstration.  Follow Starfish on Twitter and LinkedIn .

 

Contact:

Dru Renna
Director of Marketing
908-243-2918
[email protected]