Starfish News

Three Key Considerations Speed to solution is a challenge for every enterprise. With leadership pivoting from the pandemic, communications technologies changing fast, and a hybrid workplace becoming the new reality, there’s more need than ever for IT to innovate—just...

Many people are familiar with the famous quote by management consultant, educator, and author, Peter Drucker: “What gets measured gets managed.” In sales and operations this simple truth has been the catalyst for the growth and success of many familiar name brands. In...

A few decades ago, the most powerful tool in PBX administration was the punch-down tool. Most moves, adds, or changes (MACs) required a technician to move wires and re-punch them with a punch-down tool. Today, software does all this. Instead of punching wires,...

Are manual processes putting the brakes on digital transformation? Nearly every major enterprise communications vendor touts digital transformation as a benefit. These claims are reasonable. Unified communications and customer engagement solutions enable a variety of...

3 Reasons to Automate Provisioning and More Is it just me, or is instant gratification important to you, too? In our daily lives, we’ve grown accustomed to getting what we need now, not later. Whether it’s real-time information or on-demand services, we want results....

A few decades ago, the most powerful tool in PBX administration was the punch-down tool. Most moves, adds, or changes (MACs) required a technician to move wires and re-punch them with a punch-down tool. Today, software does all this. Instead of punching wires,...