Provisioning Manager for Genesys Cloud

Automate moves, adds, changes, and deletes (MACDs) for contact center agents on Genesys Cloud CX.

 

Provisioning Manager for Genesys
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Streamline

Quickly onboard agents with all required configurations.

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Automate

Accurately and consistently provision agents in a fraction of the time it would take to do manually.

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Simplify

Easily execute repetitive tasks and make bulk changes from an intuitive interface.

Automate provisioning and simplify the management of agents on Genesys Cloud CX.

Starfish Provisioning Manager has an intuitive user interface that administrators can use to provision and de-provision agents on Genesys Cloud systems. 

Starfish Provisioning Manager also logs all transactions details, including configuration changes for each agent and maintains a complete inventory of users, phones and extensions.

Provisioning Manager for Genesys
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Key Features

 

Provisioning and De-provisioning Agents

Simple to use UI for on-boarding and off-boarding contact center agents. 

Resource Inventory

Maintains a complete inventory of users, phones and extensions.

Intuitive Interface

Simple to use UI for routine tasks. 

Transaction Logs

All transactions are tracked and logged including configuration changes for each agent. 

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TO FIND OUT MORE ABOUT
Provisioning Manager FOR GENESYS

For a live demo of Starfish products and solutions, just submit the request form or give us a call at 908-243-2900, option 1.

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