Starfish Directory Solution

Consolidate, synchronize and extend information between communication platforms and IT applications.

Consolidate information about users and their communication resources from multi-vendor platforms.

Synchronize information between communication platforms and IT applications.

Maintain an authoritative real-time data store with information about users from sources of truth.

Extend the data to business applications that rely on authoritative directory information.

Directory portals enable end users to search and view reliable up-to-date enterprise directory data containing user information such as name, phone number, email address, employee ID, building & location, cost center and more.

Key Features

Workflow and Synchronization Engine

Maintains a reliable real-time LDAP data store with up-to-date information about users and their communication resources from multi-vendor communication platforms.

Batch & Real-time Synchronization

Synchronizes directory information in real-time or batch from multiple sources including IT applications and multi-vendor communication platforms.

Directory Portals

An intuitive directory portal enables users to search and view enterprise directory information. The portal is highly configurable and can provide access to select information within the data store.

Accurate Mapping of Users

Provides an accurate mapping of user information by collecting critical data elements about users in the enterprise.

Source of Truth

An authoritative source of user information such as name, phone number, email address, employee ID, building & location, cost center and more.

Consistent Directory Information

Automated processes keep data consistent, accurate and up-to-date. Errors and re-work caused by manual inputting of information are eliminated.

Communication Systems Connectors

Connectors to multi-vendor communication platforms enables access to directory and communication resource information.

IT Application Connectors

IT connectors to business applications enables synchronization of directory information.

Extend Data to IT Applications

Enable applications such as Oracle Enterprise Communications Broker, Nuance speech attendant and various call accounting solutions that require accurate, up-to-date directory information.

Request a Demo

To see a demo of our technology, please call us at call us at 908-243-2900 option 1, or submit the form below: