Starfish Migration Solution

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Automate migration of UC and contact center resources from legacy systems to new communication platforms

Starfish Migration Solution accelerates the process of migrating communication resources between platforms. The intelligent workflow engine on the Starfish automation platform makes it easy to extract resources from one or more source systems and quickly and accurately configure them on the destination system(s).

Take the headache out of your migration project by replacing time-consuming, error-prone processes with automated workflows. You can get users up and running in less time and with less disruption to your businessand reduce the operational costs of migrating to the new system.

Starfish Automation Platform
(image) Starfish Migration Solution Portal makes it easy to migrate users, shared lines, or hunt groups and then automatically deprovision resources on the source system

The Migration Portal makes it easy for administrators to select source and destination systems, desired workflows, and other options.  In seconds, Starfish Migration Solution builds new communication resources on the target, and then securely disables and de-provisions the necessary resources on the source system.

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Key Features

Multi-Vendor Visibility

Provides visibility across multiple communications platforms, with connectors for leading UC and contact center platforms including Avaya, Cisco, Microsoft Teams, Genesys, and Amazon Connect.

Source to Destination Data Mapping

Data retrieved from source platforms can be mapped, processed and modified before re-building on the destination systems.

Parallel Processing

Task groups within workflows can be designated for parallel processing in the event there are no dependencies such as building resources simultaneously on multiple platforms.

Configurable Workflows

You can select and configure migration workflows for source and destination systems. You can even segment the process according to your own business rules.

Control Criticality of Tasks within Workflows

Tasks within workflows can be designated as critical or not critical. Based on the designation, an error condition can either stop the process or report and continue execution of the workflows.

Extensive Auditing and Logging

Execution results of every task in all workflows are logged and maintained. The results can be displayed in the migration portal as a summary view (workflow level) and as a detailed view (task level).

Request a Demo

To see a demo of Starfish Migration Solution, just call us at call us at 908-243-2900. Or submit the form below: