Automate migration of UC and contact center resources from legacy systems to new communication platforms
Starfish Migration Solution accelerates the process of migrating communication resources between platforms. The intelligent workflow engine on the Starfish automation platform makes it easy to extract resources from one or more source systems and quickly and accurately configure them on the destination system(s).
Take the headache out of your migration project by replacing time-consuming, error-prone processes with automated workflows. You can get users up and running in less time and with less disruption to your business—and reduce the operational costs of migrating to the new system.
The Migration Portal makes it easy for administrators to select source and destination systems, desired workflows, and other options. In seconds, Starfish Migration Solution builds new communication resources on the target, and then securely disables and de-provisions the necessary resources on the source system.
Provides visibility across multiple communications platforms, with connectors for leading UC and contact center platforms including Avaya, Cisco, Microsoft Teams, Genesys, and Amazon Connect.
Source to Destination Data Mapping
Data retrieved from source platforms can be mapped, processed and modified before re-building on the destination systems.
Task groups within workflows can be designated for parallel processing in the event there are no dependencies such as building resources simultaneously on multiple platforms.
You can select and configure migration workflows for source and destination systems. You can even segment the process according to your own business rules.
Control Criticality of Tasks within Workflows
Tasks within workflows can be designated as critical or not critical. Based on the designation, an error condition can either stop the process or report and continue execution of the workflows.
Extensive Auditing and Logging
Execution results of every task in all workflows are logged and maintained. The results can be displayed in the migration portal as a summary view (workflow level) and as a detailed view (task level).