Migration Solution for Amazon Connect
Streamline and simplify migrations from Avaya, Cisco, and Genesys to Amazon Connect.
Streamline
Quickly extract resources from the source system and accurately configure them on Amazon Connect.
Simplify
Easily migrate agents, and automatically log all transactions.
Optimize
Improve efficiency by accelerating migrations, ensuring accurate results, and making auditing easier, too.
Starfish Migration Solution for Amazon Connect accelerates the process of migrating agent resources from Avaya Contact Center Elite, Avaya Contact Center Elite Multichannel, Cisco Unified Contact Center Enterprise, and Genesys Engage.
It’s easy to use, with an intuitive interface that simplifies the complexity of migrating agents, all at once or over time, on any schedule.
For an overview of Starfish Migration Solution for Amazon Connect, view the video. For more details, visit the Starfish page at the AWS Marketplace.
To learn about migrating communication resources to Avaya, Cisco, Genesys, Microsoft Teams and more, see the Starfish Migration Solution page.
Key Features
Contact Center Integrations
Integrates with Avaya, Cisco, and Genesys communications systems.
Intuitive User Interface
Monitor the progress of your migration in real time with a simple, easy-to-use portal.
Proven Automation Technology
Quickly and accurately process migration workflows from legacy systems using the Starfish Automation Platform.
Extensive Auditing and Logging
The results of every workflow and task are logged, maintained, and displayed in the transaction log.
Contact Center Integrations
Integrates with Avaya, Cisco, and Genesys communications systems.
Proven Automation Technology
Quickly and accurately process migration workflows from legacy systems using the Starfish Automation Platform.
Intuitive User Interface
Monitor the progress of your migration in real time with a simple, easy-to-use portal.
Extensive Auditing and Logging
The results of every workflow and task are logged, maintained, and displayed in the transaction log.
