Streamline and simplify the process of migrating resources between communication systems including Avaya, Cisco, Genesys, and more.
Quickly extract resources from legacy systems, accurately configure them on the new target, and then deprovision users on the source.
Easily migrate UC users or contact center agents, and automatically log all transactions.
Increase the efficiency of your operations by accelerating migrations and ensuring accurate results.
Provides visibility across multiple communications systems, with connectors for leading UC and contact center systems including Avaya, Cisco, Microsoft Teams, Genesys, and Amazon Connect.
Task groups within workflows can be designated for parallel processing in the event there are no dependencies such as building resources simultaneously on multiple systems.
Control Criticality of Tasks within Workflows
Tasks within workflows can be designated as critical or not critical. Based on the designation, an error condition can either stop the process or report and continue execution of the workflows.
Source to Destination Data Mapping
Data retrieved from source systems can be mapped, processed and modified before re-building on the destination systems.
You can select and configure migration workflows for source and destination systems. You can even segment the process according to your own business rules.
Extensive Auditing and Logging
Execution results of every task in all workflows are logged and maintained. The results can be displayed in the migration portal as a summary view (workflow level) and as a detailed view (task level).