Migration Solution

Streamline and simplify the process of migrating resources between communication systems including Avaya, Cisco, Genesys, and more.

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Streamline

Quickly extract resources from legacy systems, accurately configure them on the new target, and then deprovision users on the source.

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Simplify

Easily migrate UC users or contact center agents, and automatically log all transactions.

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Optimize

Increase the efficiency of your operations by accelerating migrations and ensuring accurate results.

Key Features

 

Multi-Vendor Visibility

Provides visibility across multiple communications systems, with connectors for leading UC and contact center systems including Avaya, Cisco, Microsoft Teams, Genesys, and Amazon Connect.

Parallel Processing

Task groups within workflows can be designated for parallel processing in the event there are no dependencies such as building resources simultaneously on multiple systems.

Control Criticality of Tasks within Workflows

Tasks within workflows can be designated as critical or not critical. Based on the designation, an error condition can either stop the process or report and continue execution of the workflows.

Source to Destination Data Mapping

Data retrieved from source systems can be mapped, processed and modified before re-building on the destination systems.

Configurable Workflows

You can select and configure migration workflows for source and destination systems. You can even segment the process according to your own business rules.

Extensive Auditing and Logging

Execution results of every task in all workflows are logged and maintained. The results can be displayed in the migration portal as a summary view (workflow level) and as a detailed view (task level).

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TO FIND OUT MORE ABOUT
Provisioning Solution

For a live demo of Starfish products and solutions, just submit the request form or give us a call at 908-243-2900, option 1.

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