Starfish Migration Solution for Amazon Connect

Quickly & Accurately Migrate Contact Center Agents to Amazon Connect

Starfish Migration Solution accelerates the process of migrating contact center resources from Avaya, Cisco and Genesys platforms to Amazon Connect:

  • Easily extract agent information from Avaya, Cisco or Genesys platforms
  • Automatically create and configure agent resources on Amazon Connect

The solution interface simplifies the process of migrating agent resources from Avaya Contact Center Elite, Avaya Contact Center Elite Multichannel, Cisco Unified Contact Center Enterprise, and Genesys Engage.

It’s simple to use, with an intutive interface that simplifies the complexity of migrating agents, all at once or over time, on any schedule.

To learn more, view the video to the right.