Starfish Associates - Telecommunication Systems

Starfish provides telecom management automation and directory solutions for communication systems.

Starfish technology enables organizations to leverage existing IT infrastructure and apply streamlined business processes to manage telecommunications. Integration of telecom management with IT infrastructure enables innovative solutions that leverage existing enterprise directories, databases and processes to automate and simplify administration.

Time consuming and repetitive move, add and change transactions are replaced with automated solutions that integrate with existing work flow:

• Phones and voice mailboxes are automatically provisioned when users are added or removed from HR databases or enterprise directories
• Contact center agent on-boarding and off-boarding is fully automated including all required telecom resources
• Voicemail and IP phone passwords are automatically synchronized to establish a unified telecom password
• Simplified telecom management enables unified administration of telecom resources

The Starfish portfolio of solutions along with professional services will help improve your telecom operation, reduce the total cost of ownership and allow telecom managers to do more with less.

Starfish professional services includes developing custom telecom management and enhanced telephony solutions.